Privacy Policy

Data Processing and Personal Information

We act in the capacity of a data processor when you submit Personal Information through the Mobile Application and Services. We do not own, control, or make decisions about the submitted Personal Information. This information is processed only in accordance with your instructions. In these cases, you, the User, are considered the data controller.

To provide you with the Mobile Application and Services, or to meet legal obligations, we may need to collect and use certain Personal Information. If you do not provide the required information, we may not be able to deliver the requested products or services.

The information we collect from you may be used for the following purposes:

  • Run and operate the Mobile Application and Services.

Legal Basis for Processing Your Personal Information

The processing of your Personal Information depends on how you interact with the Mobile Application and Services, and on your location. Processing may occur if one of the following applies:

  • Your consent for one or more specific purposes.
  • Necessary for the performance of this Policy or pre-contractual obligations.
  • Compliance with a legal obligation we are subject to.
  • Public interest or the exercise of official authority vested in us.
  • Legitimate interests pursued by us or a third party.

Note that under certain laws, we may process your information until you object by opting out, without requiring your consent. If needed, we will clarify the specific legal basis for processing.


Disclosure of Information

We are committed to maintaining the highest level of privacy and protecting your Personal Information. We do not share your Personal Information with anyone or for any reason.


Retention of Information

We will retain and use your Personal Information for as long as necessary to comply with legal obligations, enforce this Policy, and resolve disputes. If a longer retention period is required by law, we will adhere to that.

We may also use aggregated data derived from or incorporating your Personal Information, but in a way that does not personally identify you. Once the retention period expires, Personal Information will be deleted. After this time, rights like access, erasure, rectification, and data portability cannot be enforced.


Push Notifications

We offer push notifications that you may voluntarily subscribe to. These notifications are sent based on a device token unique to your device, issued by your device’s operating system. This token does not reveal your identity, unique device ID, or contact information.

If you wish to stop receiving push notifications, you can adjust your device settings accordingly. We will maintain information sent via email in accordance with applicable laws.


Permissions Policy

The Mobile Application may require specific permissions to access certain features on your device. These may include, but are not limited to, access to your camera, microphone, geo-location, or contacts. Any permissions requested are used solely to enable the functionality of the App and are not shared for any unrelated purposes. You can control and adjust the App’s permissions in your device settings.

Orlando/Tampa

Easily pick up your dry ice at our Orlando/Tampa facility. Our team is here to ensure you get the dry ice you need without hassle.

Orlando/Tampa

Easily pick up your dry ice at our Orlando/Tampa facility. Our team is here to ensure you get the dry ice you need without hassle.

Cape Coral

Easily pick up your dry ice at our Cape Coral facility. Our team is here to ensure you get the dry ice you need without hassle.

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